Help center

How to buy crypto

You pay the seller directly; the crypto is released to you once the seller confirms the payment.

1. Open P2P, choose Buy and the asset you want.
2. Filter by amount and payment method, then pick an ad and open an order.
3. Pay the seller within the time limit, using only the account details shown in the order.
4. Mark the order as paid and wait for the seller to release the crypto.

How to sell crypto

The buyer pays you directly; you release the crypto after the money has arrived.

1. Open P2P, choose Sell and the asset you want to sell.
2. Pick an ad that accepts a payment method you can receive, then open an order.
3. Wait for the buyer to pay, then check your own bank or wallet app to confirm the money has arrived.
4. Release the crypto only after you have confirmed the payment yourself.

Posting an ad

An ad tells other users the price and terms you are willing to trade at.

1. Open Post an ad and choose whether you want to buy or sell.
2. Set the asset, fiat currency, price per unit and the total amount.
3. Set the minimum and maximum order size and the payment time limit.
4. Select the payment methods you accept, then post the ad.

Staying safe

Most P2P losses come from a few common tricks. These habits prevent them.

• Never release crypto based on a screenshot or message. Check your own account balance first.
• Only accept payment from an account in the name of the person you are trading with.
• Pay only to the account shown in the order, never to details sent some other way.
• Keep the whole conversation on this site. Be wary of anyone who asks to move to another app.
• Do not mark an order as paid before you have actually sent the money.
• Nobody from this site will ask for your password or verification codes.